Frequently Asked Questions
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What information do I need to supply with a Housing and Council Tax Benefit claim form?
If you have not claimed Housing Benefit before (or claimed in a different town) you would need to supply two original proofs of identity and one original proof of your National Insurance number. If you are receiving support from C.A.S.S. or in C.A.S.S. accommodation a worker would assist with this and if you do not have this proof of identity C.A.S.S. could assist you in obtaining some.
If you'd like advice about homelessness, housing
and/or benefits or would like to enquire about C.A.S.S.
services you can "Ask online"
To use the Ask Online form, just type your query above, fill in the ‘name’ and ‘e-mail’ boxes, select an ‘age range’ and ‘gender’ then click ‘submit’.
A C.A.S.S. worker will receive your query and get back to you within a few days. They’ll do this by sending an e-mail to the address you’ve provided. It might be that your query is straightforward and can be answered quickly. Alternatively, if it’s more complicated the worker may take a little longer to get back to you or may have to e-mail you, requesting further information, before a full answer can be provided.
