Enter your CASS username.
Enter the password that accompanies your username.

To use the Ask Online form, just type your query above, fill in the ‘name’ and ‘e-mail’ boxes, select an ‘age range’ and ‘gender’ then click ‘submit’.

A C.A.S.S. worker will receive your query and get back to you within a few days. They’ll do this by sending an e-mail to the address you’ve provided. It might be that your query is straightforward and can be answered quickly. Alternatively, if it’s more complicated the worker may take a little longer to get back to you or may have to e-mail you, requesting further information, before a full answer can be provided.