Service users' stories

Female service user, C.A.S.S. North

“I am a single parent and live in a large village outside Carlisle. Over the past two years I have received regular support from C.A.S.S.. When I first got in touch my ex partner had left and through no fault of my own I was left with a huge amount of debt which I was unable to pay. I could not afford to buy food for myself and my family. I was in a desperate state and believed that there was no-one I could turn to for help. I became withdrawn and could not deal with my life from day to day which made matters worse. I suffered mental health problems and the tenancy for my house was under threat.

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Alcohol Misuse Floating Support Scheme Pilot

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To use the Ask Online form, just type your query above, fill in the ‘name’ and ‘e-mail’ boxes, select an ‘age range’ and ‘gender’ then click ‘submit’.

A C.A.S.S. worker will receive your query and get back to you within a few days. They’ll do this by sending an e-mail to the address you’ve provided. It might be that your query is straightforward and can be answered quickly. Alternatively, if it’s more complicated the worker may take a little longer to get back to you or may have to e-mail you, requesting further information, before a full answer can be provided.