In all C.A.S.S. accommodation each resident has their own room which can be locked. In some areas there are self-contained flats and in others there are communal areas which are accessible to all residents such as the kitchen and bathroom. There are times when workers need to go into resident’s rooms but we try to do this as little as possible. Here are some of the reasons why we might need to do this:

• We want to do a health and safety check on the property (we are required to do this every month and we would write in advance to tell you when we would be coming)
• If there is an emergency repair required (eg. water leak into room below)
• If we have concerns for your safety or have had no contact with you for some time
• If the police require access and they have a warrant.