Frequently Asked Questions
Search
How do I apply for C.A.S.S. accommodation or floating (visiting) support?
You can either do this directly yourself or with the help of any worker (including your landlord if you have one) who you may be in contact with. Other workers will often support your application.
You can phone the nearest C.A.S.S. office (see 'Contact us' in the 'About C.A.S.S.' section) or, if you're in contact with the Probation Service then you could ask for an appointment on our Housing and Benefits Advice Project which we run at Probation offices. Alternatively, you can write and request for help with accommodation or floating (visiting) support.
We try and keep the number of forms that need to be filled in as small as possible but we always need to interview every applicant before we can offer accommodation or visiting support and will always want to talk to any other workers or agencies with whom you are in contact.
If you'd like advice about homelessness, housing
and/or benefits or would like to enquire about C.A.S.S.
services you can "Ask online"
To use the Ask Online form, just type your query above, fill in the ‘name’ and ‘e-mail’ boxes, select an ‘age range’ and ‘gender’ then click ‘submit’.
A C.A.S.S. worker will receive your query and get back to you within a few days. They’ll do this by sending an e-mail to the address you’ve provided. It might be that your query is straightforward and can be answered quickly. Alternatively, if it’s more complicated the worker may take a little longer to get back to you or may have to e-mail you, requesting further information, before a full answer can be provided.
