Temporary Supported Accommodation
Providing Support
Providing Advice
Frequently Asked Questions
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Our Services
H.A.S.S.
Across Carlisle, Allerdale, Copeland and Eden
Specifically for those with alcohol and/ or other drug related difficulties.
H.A.S.S. (Housing Advice and Support Scheme) is funded by Cumbria Drug and Alcohol Action Team. The service aims to provide housing advice and support to anyone who has alcohol and other drug related difficulties. C.A.S.S. has links with both statutory and voluntary drug and alcohol agencies and operates surgeries within their offices. We can accept referrals from any source including self-referrals and will be as flexible as possible when arranging appointment times and venues. We can assist with most housing issues including rent arrears, debt issues, finding accommodation and benefits problems. If we’re unable to assist you with a particular issue we’ll endeavour to signpost you to another specialist agency.
For some people accessing the service, a single one-to-one advice session might be all that’s needed. Alternatively, for others a greater degree of support might be appropriate. In these instances advice workers may assist people in accessing additional C.A.S.S. services.
If you'd like advice about homelessness, housing
and/or benefits or would like to enquire about C.A.S.S.
services you can "Ask online"
To use the Ask Online form, just type your query above, fill in the ‘name’ and ‘e-mail’ boxes, select an ‘age range’ and ‘gender’ then click ‘submit’.
A C.A.S.S. worker will receive your query and get back to you within a few days. They’ll do this by sending an e-mail to the address you’ve provided. It might be that your query is straightforward and can be answered quickly. Alternatively, if it’s more complicated the worker may take a little longer to get back to you or may have to e-mail you, requesting further information, before a full answer can be provided.