FAQs
Frequently Asked Questions

Ask Online If you'd like advice about homelessness, housing
and/or benefits or would like to enquire about C.A.S.S.
services you can "Ask online"

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
14 + 6 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

To use the Ask Online form, just type your query above, fill in the ‘name’ and ‘e-mail’ boxes, select an ‘age range’ and ‘gender’ then click ‘submit’.

A C.A.S.S. worker will receive your query and get back to you within a few days. They’ll do this by sending an e-mail to the address you’ve provided. It might be that your query is straightforward and can be answered quickly. Alternatively, if it’s more complicated the worker may take a little longer to get back to you or may have to e-mail you, requesting further information, before a full answer can be provided.