Frequently Asked Questions
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Accessibility
This website aims to conform to:
W3C Web Content Accessibility Guidelines priority 1, 2, and 3 guidelines
- This site has been created with a combination of HTML and CSS, and is designed to be accessible without styling.
- All informational images have an ALT description.
- Links have been written to make sense on their own and the title tag has been used to expand on this where needed.
- This website has been tested inall modern browsers on PC, Linux and Mac
Resizing text
You can resize the text by using the resize links at the top of each page. Alternatively, you can change the size of text in each browser...
Internet Explorer: View > Text size > Largest
Firefox: View > Text size > Increase
Opera: File > Preferences > Fonts > Minimum font size (pixels)
Alternatively, you can scroll the mouse-wheel while pressing the control key.
If you'd like advice about homelessness, housing
and/or benefits or would like to enquire about C.A.S.S.
services you can "Ask online"
To use the Ask Online form, just type your query above, fill in the ‘name’ and ‘e-mail’ boxes, select an ‘age range’ and ‘gender’ then click ‘submit’.
A C.A.S.S. worker will receive your query and get back to you within a few days. They’ll do this by sending an e-mail to the address you’ve provided. It might be that your query is straightforward and can be answered quickly. Alternatively, if it’s more complicated the worker may take a little longer to get back to you or may have to e-mail you, requesting further information, before a full answer can be provided.
